Frequently Asked Questions - Information Technology

Commonly asked computer-related questions.

The Coastal Law IT department is pleased to announce that Microsoft Office 365 is for FREE to all actively enrolled students at Coastal Law. Office 365 is a suite of products: Word, Excel, PowerPoint, OneNote, Access, Publisher, Outlook, Lync, and InfoPath. Each enrolled student gets a free license to install these products on up to 5 different devices. It’s available for Windows computers, Apple Computers, iOS (iPhone, iPad), and Android devices (smart phones, tablets).

 

How do I download and install it?

 

Log into your student email by accessing it on the Coastal Law homepage under the “Tools” tab. Once logged in, look at the top right of the page, and click the Settings   option and then Office 365 Settings optionas shown below:

3.       Then click the Software option.

4.       You will see the Office page below…select a Language, and then click Install as shown at the bottom.

 

 

Troubleshooting

During installation you may get a "Something went wrong…” error …if so, please refer to General troubleshooting for installing Office 2013 and Office 365.

After you have installed the products, try creating a few documents to familiarize yourself. If any product looks blurry, displays as all black or all white, the screen flickers, or looks different on different computers, you need to review the Office 365 doesn’t look right document.

 

Additional Info

 

Please note these free products are available to currently active students from Microsoft, so any change in your enrollment status will result in the expiration of the license and the functionality of the products usability.

 

This product is provided by Microsoft and not Coastal Law. Responsibility of the products use and any conditions that may occur on your device from them must be directed to http://support.microsoft.com.

 

This product does not uninstall any previous versions of Microsoft Office.

 

 

In an effort to enhance security for you, the system will identify if Windows laptop users have an anti-virus program installed. For those who do not have an anti-virus program installed, a link will be provided for a free version of Microsoft’s Security Essentials for you to install prior to gaining access. Having anti-virus software is very important to help ensure you are protected against malicious programs.
 
Other free anti-virus programs that can be installed are listed below:

Comcast customers are offered a free anti-virus program as well: http://xfinity.comcast.net/constantguard/Products/CGPS/?cid=NET_33_600
 
If you have any questions or concerns or need assistance with installation, please see the Help Desk within the computer on the second floor of the library.

Windows Internet Explorer and Mozilla Firefox Users

Initially when going to SharePoint or MySite you will be prompted to enter your FCSL username and password. Your username must be in the cnumber@law.fcsl.edu format. If you don’t put the @law.fcsl.edu, or if you use your alias, you will not be able to login. The password is entered as usual.

Sharepoint login window

Google Chrome and Safari Users

The procedure to log into SharePoint with either Apple's Safari or Google Chrome is slightly different.  For your username, just the C-Number will suffice:

Important Links

 

Room 421 is available for recording interviewing & counseling assignments, practicing presentations and general speech rehearsal. The room features a video camera with direct to DVD recording. Instructions for using the equipment are posted in the room. The room may be reserved for use via the Room Reservation System and the door opened by Security in RM429. Please note that DVD-R media is required for recording. IMPORTANT: RM421 is a self-service room. Recordings are not backed up or archived by anyone other than you. Any recordings that you wish to keep need to be saved before you leave the room.

While we don't offer any official computer-related (i.e.: technically inclined) in our curriculum, we do have resources that Computer Services offers in optional courses over the course of a year.

Typically, we take a small group of interested students and teach them some basics about computer security and how to keep their computer running smoothly.

Recently, we held a small course on the subject of security, and we have three presentations from it:

What does this mean?

The message in the image above is designed to protect and inform you.  If you get the message while following a link or from clicking on one of your favorites, then it's likely the link in question is out of date and pointing to the non-secure version of the form.

When you try to load that page, you should get a message explaining the situation, once you're ready, click on the "Continue to Secure Version" to continue.

If you think you've gotten this message in error, please contact the webmaster.

Clients such as Microsoft Outlook, Apple Mail, Mozilla Thunderbird, and the like are not currently supported at this time.

Signing up for E2Campus is simple.  We have an all-in-one page that allows you to either login to your existing account, or sign up for a new one.

Please visit our sign up page for more information.

Vendors

There are many vendor choices for purchasing a laptop, some of the common vendors are:

There also a number of 3rd party vendors who can offer educational discounts such as:

Dell

Dell offers special discounts on the Florida Coastal account page to students and faculty/staff with valid @law.fcsl.edu and @fcsl.edu e-mail addresses.  Just visit www.dell.com/floridacoastal!

Apple

Apple offers educational discounts to qualified persons and institutions.  To access Florida Coastal's educational page, visit the Apple Store, then click on the Educational Store link.  You can find Florida Coastal in the list by either entering 'Florida', or '32256' or just 'Florida Coastal Sch of Law'.

PC

  • Processor: Intel Core 2 Duo, AMD Athlon/Turion (or better) 2.4ghz
  • RAM: 2-4 Gigabytes of RAM (for Microsoft Windows 7)
  • Networking: Wireless A/B/G/N, G or N is strongly recommended.

Mac

Either the MacBook or MacBook Pro are more than adequate for use on the Coastal Law campus.

Note: To participate in ExamSoft exams, you will need MacOS 10.5.8 (or later - "Leopard" or "Snow Leopard") running on an Intel-powered Mac with at least 512mb of RAM and 50 mb of free disk space.

Software

Microsoft Office (both Windows and Mac) is strongly recommended. The Microsoft Office Student and Teacher Edition is usually recommended.  We also have, available for checkout from the Library Reference desk, Corel WordPerfect Suite.  This is free from Coastal Law to our students and faculty.

Adobe products like Acrobat Professional and the Creative Suite are also available to students and faculty at a substantial discount from our e-store.

For Windows users, a good anti-virus package is recommended. There are many choices in this arena, here is a small sampling:

We do have a computer lab on campus that can be used for word processing and research with Westlaw and Lexis-Nexis.

Configuration instructions are available in the computer lab and we ask that configure your system the initial time.

To use Elluminate Live, you'll need to have Oracle's Java installed. Additionally, Quicktime Player is strongly recommended